Shipping Policy

 

Processing Time

All orders will be processed within 1- business days upon order placement. Processing times 1-3 business days upon order placement during holidays. (*See holiday schedule https://www.usps.com/ ). No Shipments on Sunday.

*Free Shipments are shipped via USPS Mail. See above for processing times. Free Shipping available for Domestic and Canada locations. Free Shipping for International locations for orders over $75 or $55 during promotional period.

 

Shipping Methods

USPS First Class (5-7 Business Days)

USPS Priority Mail (1-3 Business Days)

USPS Priority Mail International (5-14 Business Days) *Depending on location

*There may be delays during the holiday season. Please visit https://www.usps.com/ for the latest updates regarding shipment delays for your location.

 

USPS Postal Holidays

Please take these No Shipment dates into consideration when placing your order.

January 1st, 2024, Monday (New Year's Day)

January 15th, 2024, Monday (Martin Luther King Jr. Day)

February 19th, 2024, Monday (President's Day)

May 27th, 2024, Monday (Memorial Day)

June 19th, 2024, Wednesday (Juneteenth National Independence Day)

July 4th, 2024, Thursday (Independence Day)

September 2nd, 2024, Monday (Labor Day)

October 14th, 2024, Monday (Columbus Day)

November 11th, 2024, Monday (Veteran's Day)

November 28th, 2024, Thursday (Thanksgiving Day)

December 25th, 2024, Wednesday (Christmas Day)

 

Shipping

All U.S. and International orders are shipped via USPS and will receive tracking information when your order has been shipped. Mantle Cosmetics, LLC will only ship to the address provided during checkout and is not responsible or guarantee replacement for lost or stolen packages confirmed delivered to the address entered by customer during checkout process. Additionally, Mantle Cosmetics, LLC is not responsible for delayed shipments as a result of USPS carrier once order has been successfully fulfilled and delivered to USPS Facility. It is highly recommended to review your mailing address and all information entered prior to completing your order to ensure that all information is correct. In the event you feel your package is lost or stolen, please contact USPS immediately to file a claim. It is suggested to provide the associated tracking information for your package to help assist in a more thorough investigation.

 

International Shipping

Orders are shipped via USPS International Mail with standard shipping costs depending on location. All orders will be shipped to the address provided during checkout. Mantle Cosmetics is not responsible for courier delays, packages held in customs, or guarantee replacement for lost or stolen packages confirmed delivered to the address entered by customer during checkout process.

It is highly recommended to review your mailing address and all information entered prior to completing your order to ensure that all information is correct. In the event you feel your package is lost or stolen, please contact USPS immediately to file a claim. It is suggested to provide the associated tracking information for your package to help assist in a more thorough investigation.

International Orders may be subject to import taxes, customs duties, and fees levied by your country’s customs department upon arrival. The recipient of the order is the importer of record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. Mantle Cosmetics, LLC does not collect duties and taxes and cannot provide any information on the cost of duty and taxes. Customs policies differ from country to country, if you have any questions, please contact your local customs office for more information.

 

Australia

All orders being shipped to Australia are charged GST tax charges in compliance with the Australian Tax Office. GST tax charges are non-refundable and are automatically charged to your order.